International Journal of Science and Research (IJSR)

International Journal of Science and Research (IJSR)
Call for Papers | Fully Refereed | Open Access | Double Blind Peer Reviewed

ISSN: 2319-7064


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Research Paper | Social Science | Tanzania | Volume 12 Issue 9, September 2023


The Influence of Transformational Leadership in Enhancing Successful Management of Water Supply Services at Iringa Urban Water Supply and Sanitation Authority

Nicas Clarence Ligombi | Given Msigwa Msomba | John Chrisostom Pesha


Abstract: Iringa Urban Water Supply and Sanitation Authority (IRUWASA) has the role of ensuring water supply services to Iringa Municipality, Kilolo and Ilula Township communities, the story of successful management of water supply services at IRUWASA largely attributed by transformational leadership style which among other things promotes innovativeness, competence, problem-solving, effective coordination, teamwork, accountability, encourage carrier development to its employees and having effective resource utilization to ensure effective water supply to its areas of administration. This research investigated how transformational leadership impacts the successful management of water supply services at IRUWASA. The study adopted a Transformational Leadership Theory as introduced by Burns in 1978 and developed by Bass in 1985, the study adopted quantitative approach where data collected through structured questionnaires with closed ended questions, the study respondents were selected from proportionate simple random sampling from 109 IRUWASA employees. The specific objectives were to assess the influence of idealized influence and inspirational motivation on employee performance in enhancing successful management of water supply services. The findings indicated that idealized influence had a significantly positive association with employee performance (r = .677**, p < 0.05). The influence of inspirational motivation on the employee performance showed a positive relationship with employee performance (r = .592**, p < 0.05). This study has confirmed the validity of the transformational leadership theory under idealized influence and inspirational motivation has its relevance within the specific context of water supply services in Tanzania. Furthermore, it has contributed to the existing body of knowledge by empirically investigating the various dimensions of transformational leadership that play a crucial role in improving the effective management of water supply services.


Keywords: Transformational leadership, idealized influence, inspirational motivation and successful management of water supply services


Edition: Volume 12 Issue 9, September 2023,


Pages: 1638 - 1645


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