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Student Project | Business Management | Indonesia | Volume 11 Issue 6, June 2022
Consumer Protection Problems against Circulation Fake Drugs and Vitamins through E-Commerce Platforms in Pandemic Times in Utilitarianism Ethical Perspective
Rr. Diana Sulistiyowati
Abstract: This writing aims to find out the extent to which the government supervises the circulation of counterfeit drugs and vitamins during the Covid-19 pandemic, both preventive and repressive as a form of legal protection for consumers, as well as how producers/sellers are also e-commerce platforms as providers of goods or services. and means of buying and selling through online media, responding to and being responsible for the circulation of counterfeit drugs and vitamins which do not meet the requirements and standards of consumer safety and health. This writing methodology is more of a literature study, to see the phenomenon of the widespread circulation of counterfeit drugs and vitamins through this e-commerce platform from the perspective of utilitarian ethics, as well as government intervention as a form of consumer protection. The type of research used in normative writing and the nature of the research is descriptive-analytical. The implementation of developing e-commerce transactions must be fast with strict supervision from the Government in each implementation. From the findings, consumers are harmed by the widespread circulation of counterfeit drugs and vitamins through e-commerce platforms. Limitations in e-commerce transactions have been exploited by irresponsible people to make their profits and harm others. This action is unethical because it harms consumers, similar producers, and other related industries. They do not practice business ethics because the purpose of business ethics itself is to create a common benefit. Legal protection by BPOM and BPKN is very important for consumers/users. The law must have room for consumers to make legal efforts to restore their rights that have been detrimental. The existence of laws and regulations made by the government as a form of consumer protection.
Keywords: consumer protection; e-commerce; business ethics; ethical utilitarianism
Edition: Volume 11 Issue 6, June 2022,
Pages: 101 - 105