Significance of Locus of Control on Substance Abuse and Job Stress in BPO / IT Sector Employees

Dr. Om Prakash Chowdhury

Abstract: This study investigates the relationship between occupational stress, substance abuse, and locus of control among employees in the BPO and IT sectors in Kolkata, India. The research sample comprised 400 respondents, including 200 substance-abusing employees and 200 non-abusing employees. The substance-abusing group was further divided into soft drug abusers SDA and hard drug abusers HDA. Results indicated that substance-abusing employees experience higher levels of occupational stress compared to non-abusers, with hard drug abusers exhibiting the highest stress levels. Additionally, substance abusers displayed a more external locus of control, particularly those using hard drugs. Chi-square tests confirmed a significant association between substance abuse, occupational stress, and locus of control. The study highlights the need for targeted interventions to address the stress and control beliefs among substance-abusing employees in these sectors.

Keywords: Occupational stress, Substance abuse, Locus of control, BPO employees, IT sector

How to Cite?: Dr. Om Prakash Chowdhury, "Significance of Locus of Control on Substance Abuse and Job Stress in BPO / IT Sector Employees", Volume 14 Issue 8, August 2025, International Journal of Science and Research (IJSR), Pages: 891-895, https://www.ijsr.net/getabstract.php?paperid=SR25818144657, DOI: https://dx.doi.org/10.21275/SR25818144657