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Research Paper | Estate Management | Nigeria | Volume 6 Issue 1, January 2017
Neighbourhood Quality Satisfaction in Planned Areas in Port Harcourt Municipality
Abstract: This study assessed residents satisfaction with neighbourhood quality in two planned areas of Port Harcourt, Nigeria. The study ascertained residents satisfaction with neighbourhood attributes, sanitation attributes and residential quality of life. Neighbourhood attributes were studied in situ without experimental manipulation and at one period in time, i. e. the study adopted a passive-observational research design. The study utilized both secondary and primary data sources. Primary data was collected using face-to-face administration of a largely pre-coded household questionnaire, to a probability sample of 171 respondents, drawn from the 2 neighbourhoods. Data analysis was based on responses from 171 questionnaires retrieved and the univariate analytical method was adopted. The study found, that residential quality of life in the planned areas was moderate. Port Harcourt. The study further revealed that some residents were dissatisfied with their residential conditions such as electricity supply, water supply and waste collection and disposal while a high percent were satisfied with safety of life and properties. The study further revealed that25.6 %of the residents in Old GRAwere pleased with their residential quality and 14 % of the residents in D-Line were pleased with their residential quality. The study concluded that in the provision of public infrastructure and services, the perceptions and preferences of the beneficiaries/target population must be seriously taken into account to achieve user satisfaction. The study recommended that government should take advantage of funds available in the National Urban Development Bank, assistance from international development agencies and through private-public-partnership (PPP) arrangement for adequate provision and maintenance of infrastructure and amenities.
Keywords: Neighbourhood, quality, satisfaction, planned areas, Port Harcourt
Edition: Volume 6 Issue 1, January 2017,
Pages: 1210 - 1217