Rated By: Raj Kumar, Rating Received: 10 / 10

Comment: The research analyzes customer service failures in payment banking, highlighting issues in technology, training, and regulations while proposing solutions based on global best practices

Rated By: Preeti Rai, Rating Received: 10 / 10

Comment: Your paper is wellstructured with strong analysis. Consider refining the discussion section for clarity and adding more recent case studies for better impact.

Rated By: Manohar Lal, Rating Received: 10 / 10

Comment: The paper analyzes customer service failures in payment banking, compares global best practices, and suggests solutions. Wellresearched, insightful, and actionable

Rated By: Amod Prakash Singh, Rating Received: 10 / 10

Comment: The paper critically analyzes customer service failures in payment banking, compares global best practices, and offers actionable solutions. Wellresearched and insightful

Rated By: Deepa Sabarinath, Rating Received: 10 / 10

Comment: The paper provides a thorough analysis of customer service failures in payment banking, highlighting key challenges, international comparisons, and actionable recommendations for improvement.

Rated By: Sharad Kumar Jha, Rating Received: 10 / 10

Comment: The SERVQUAL model is well integrated. The comparison with international best practices is insightful.

Rated By: Chintan Purohit, Rating Received: 10 / 10

Comment: The comparison with international best practices is insightful. You may want to briefly mention key gaps in Indias regulatory framework upfront

Rated By: Lakshmi Singh, Rating Received: 10 / 10

Comment: Your paper offers a detailed examination of customer service failures in payment banking. Expanding on regulatory adaptability and AIdriven solutions could make the analysis even more impactful.

Rated By: Prof S K Singh, Rating Received: 10 / 10

Comment: It provides a thorough analysis of the systemic failures in payment banking customer service. Strengthening the discussion on regulatory flexibility and AI adoption could further enhance its is impact

Rated By: Md. Khan, Rating Received: 10 / 10

Comment: This paper offers a thorough analysis of customer service failures in Indias payment banking sector, highlighting technological gaps, training deficiencies, and regulatory challenges, while offering

Rated By: Rakesh Kumar, Rating Received: 10 / 10

Comment: The research comprehensively addresses systemic issues in payment banking customer service, leveraging global comparisons and datadriven insights to propose actionable solutions for improvement.

Rated By: Akansha Singh, Rating Received: 10 / 10

Comment: Detailed analysis integrating specific examples of failed Indian initiatives could provide balance.

Rated By: Nand Kishore Chintamani Patil, Rating Received: 10 / 10

Comment: Wellresearched and comprehensive, offering a roadmap for improvement in Indias payment banking sector.

Rated By: Shashi Shekhar, Rating Received: 10 / 10

Comment: This paper offers a thorough, insightful analysis of customer service challenges in payment banking, backed by robust research actionable recommendations to enhance service quality and restore trust

Rated By: Atharv, Rating Received: 10 / 10

Comment: The paper provides a thorough analysis of customer service issues in Indias payment banking, with valuable insights and actionable recommendations for improving service quality and restoring trust.