Downloads: 0
Research Paper | Library Science | Volume 15 Issue 5, May 2026 | Pages: 163 - 166 | India
Uses of ChatGPT in Library Services: Emerging Applications of Artificial Intelligence in Indian Libraries
Abstract: Artificial Intelligence (AI) has emerged as a transformative technology in library and information services. ChatGPT, an advanced AI-based conversational language model developed by OpenAI, has gained significant attention for its potential applications in libraries. This paper examines the concept, applications, advantages, limitations, and ethical concerns of ChatGPT in library services. The study highlights how ChatGPT can support reference services, information retrieval, academic assistance, content creation, and technical processing. Using a descriptive and analytical approach, the paper discusses the relevance of ChatGPT in the Indian library context and explores its future prospects. The study concludes that ChatGPT can significantly enhance library services when used responsibly alongside professional librarians. Artificial Intelligence (AI) is reshaping the landscape of information services globally. In India, libraries- both academic and public- are beginning to integrate AI-enabled tools like ChatGPT to enhance information access, automate services, and improve user engagement. This paper explores the evolving role of ChatGPT in Indian libraries, key use cases, current limitations, and future implications. Data was collected through literature review, case studies, and a survey of Indian librarians (n=50).
Keywords: ChatGPT, Artificial Intelligence, Library Services, Digital Libraries, Information Retrieval, Indian Libraries, Information Services, Automation, User Experience
How to Cite?: Dr. Chandramani Kaialsh Gajbhiye, "Uses of ChatGPT in Library Services: Emerging Applications of Artificial Intelligence in Indian Libraries", Volume 15 Issue 5, May 2026, International Journal of Science and Research (IJSR), Pages: 163-166, https://www.ijsr.net/getabstract.php?paperid=SR26430142315, DOI: https://dx.dx.doi.org/10.21275/SR26430142315