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Research Paper | Education Management | Tanzania | Volume 9 Issue 5, May 2020
Learner Support Services as a Factor of Students Performance in Open and Distance Learning Centres at Institute of Adult Education
Abstract: The purpose of this paper was to investigate the provision of learner support services and its impact on students’ performance in open and distance learning centers at the Institute of Adult Education. The study conducted in ODL district learning centers. An exploratory research design was applied. A sample size of 135 respondents was selected by using simple random and purposive sampling techniques. Data collected by the use of questionnaires and interview techniques. The SPSS software was applied in descriptive statistical to get frequencies and percents. The study findings revealed that learner support services are of significance in students’ academic performance. It concludes that learner support services if coordinated effectively, could contribute greatly to students’ academic achievement and other learning opportunities. The study recommended that the institute should prepare and implement learner support services policy and empower students in open and distance learning.
Keywords: learner/student support services, performance, open and distance learning
Edition: Volume 9 Issue 5, May 2020,
Pages: 1548 - 1553