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Research Paper | Management | India | Volume 6 Issue 5, May 2017
A Study to Assess the Existence of Sustainable Healthcare Quality Culture and Application of 5's Technique
Paramjot Bindra | Prabhjot K. Dilawari [7]
Abstract: The healthcare sector in India witnessed a paradigm shift from a noble profession to a multisectoral corporate. The development of hospitals from place of shelter for the homeless and ill, to the hub of modern medical knowledge, technology, professionals, quality maintenance is a recent phenomenon. In healthcare sector in India corporate houses ventured into the medical care landscape, modernized the concept of wellness and sustainable quality culture, and turned it into a data driven, efficiency oriented system. A wealth of knowledge and experience in enhancing the quality of health care has accumulated globally over many decades. In spite of this wealth of experience, the problem frequently faced is to know which quality strategies complemented by and integrated with existent strategic initiatives would have the greatest impact on the outcomes delivered by their health systems.5s the name of a workplace organization method that uses a list of five Japanese words Seiri (sort), Seiton (segregate), Seiso (shine), Seiketsu (standardise), and Shitsuke (sustain). The list describes how to organize a work space for efficiency and effectiveness by identifying and storing the items used, maintaining the area and items, and sustaining the new order.
Keywords: healthcare, quality, 5s sort, segregate, shine, standardize, sustain
Edition: Volume 6 Issue 5, May 2017,
Pages: 2067 - 2072