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Research Paper | Social Science | Kenya | Volume 5 Issue 10, October 2016

Influence of Organizational Learning on Organizational Performance of Commercial banks in Kenya

Lyn Cherop Mengich

Abstract: Due to rapid environmental change, globalization and competition, there has been a lot of emphasis on the link between human resource management (HRM) and firm performance. Published research generally reports positive relationship between HRM practices and business performance. However, there is lack of agreement on HRM practices that lead to superior performance and whether Human resource practices guarantees positive firm performance outcome. This study investigated the influence of organizational learning on organizational performance of commercial banks in Kenya. Four banks which represent 10 % of commercial banks were sampled for the study. A sample of 96 employees was selected using stratified random sampling. Data was collected using self-administered questionnaires. Data was analyzed using statistical package for social science (SPSS). Data reliability was checked using the Cronbachs alpha index. Descriptive statistics inform of average, mean and standard deviation were used to present data. Analyzed data was presented using tables. Results of the study reveal that organizational learning has a significant influence on firm performance measured in both financial and non-financial terms. From the study, it is concluded that organizational learning has a significant positive effect on the performance of commercial banks in Kenya.

Keywords: Organizational learning, organizational performance, commercial banks, HRM practices, Influence

Edition: Volume 5 Issue 10, October 2016,

Pages: 646 - 650