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M.Tech / M.E / PhD Thesis | Management | Zimbabwe | Volume 3 Issue 6, June 2014

An Impact Evaluation of ICT Utilization in Zimbabwean Universities ODL Administrative and Delivery Processes: A Case Of 4 Harare Universities (2009 - 2011)

Dr Elisha Chamunorwa Kujeke ^[4] | Dr Kennedy Andrew Thomas | Dr Leonorah Tendai Nyaruwata

Abstract: The research study is An impact evaluation of ICT utilization in Zimbabwean universities ODL administrative and delivery processes. There is ever increasing pressure in the educational system in using ICT to teach or develop study materials. This is coupled with low uptake of technology to transform the curriculum and the teaching and learning landscape. A great number of challenges confront universities in overall utilization of ICT especially in administrative and delivery processes. The study utilised mixed methodology paradigm guided by the exploratory and descriptive survey designs. Data were collected and gathered using questionnaires; focus group discussion; key informants and document analysis. Data were collected from 400 lecturers; tutors and students (current and graduated) in six universities. Participants were selected initially purposively using the simple random sampling procedure. Instruments were checked for validity; reliability; triangulation and ethical considerations were contextualized. Data were presented and analysed using simple frequency tables; graphs and some measures of central tendency. Research results revealed that though technology had been integrated in the universities; it was at varying levels. Chief of which was infrastructure availability and competence of lectures and students. The study recommended that lecturers be capacitated to improve competencies and access to technology. It recommended that there be improved infrastructure; delivery processes and harmonized ICT policies in Higher Education to ensure overall utilization and associated benefits derived from technology.

Keywords: Administrative Processes, Delivery processes, Information and Communication Technology, Impact Evaluation, Open and Distance Learning ODL

Edition: Volume 3 Issue 6, June 2014,

Pages: 2267 - 2275

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