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Research Paper | Management | Indonesia | Volume 5 Issue 7, July 2016
The Determinants of Indonesian Railway OnlineTicketing Services in Indonesia
Aditya Wardhana [5] | Budi Rustandi Kartawinata [4]
Abstract: The aim of the research examined the factors that forming the quality of online services ticketing at PT KAI in Indonesia. In this research using factor analysis, factors that forming the quality of online services ticketing on PT KAI consisting of navigability, playfulness, information quality, trust, personalization, responsiveness, efficiency, system availability, and privacy in general show good condition. The dominant factor in forming the quality of online services ticketing on PT KAI is information quality
Keywords: quality of online services ticketing, railway transportation, factor analysis
Edition: Volume 5 Issue 7, July 2016,
Pages: 373 - 376
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Masters Thesis, Management, Kenya, Volume 12 Issue 8, August 2023
Pages: 2212 - 2219Examining the Social Economic Strategies that Influence Sustainability of Community Development Programs
Teresia Kathure Murungi | Dr. Billiah Gisore | Dr. Aloys Ojore
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Research Paper, Management, India, Volume 12 Issue 12, December 2023
Pages: 58 - 63Assessing Herzberg's Theory in Private Banking: A Competency Study
Debanjalee Chakravorty | Jaynal Uddin Ahmed [3] | Deepraj Chakrabarty