Users' Satisfaction of Library Resources and Services: A Study of Rammohan College Library, Kolkata
Abstract: The objective of this study is to evaluate the level and status of users' satisfaction with of Library resources and services at the Rammohan college Library, Kolkata, West Bengal. A descriptive survey method was adopted for the present study. A self - developed questionnaire User Satisfaction Survey Scale (USSS) was distributed among various users (i. e. students, and faculty members) to collect relevant data regarding theirsatisfaction. All 614 filled - in questionnaires were received and analysed accordingly. Based on finding, some recommendations have included in this present study to increase user?s satisfaction from the Rammohan college libraries.
Keywords: Users' satisfaction, Library resources, Library services
How to Cite?: Gargi Das, Dr. Madhab Ghosh, "Users' Satisfaction of Library Resources and Services: A Study of Rammohan College Library, Kolkata", Volume 14 Issue 6, June 2025, International Journal of Science and Research (IJSR), Pages: 1559-1564, https://www.ijsr.net/getabstract.php?paperid=SR25619113816, DOI: https://dx.doi.org/10.21275/SR25619113816