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Case Studies | Mathematics and Informatics | Volume 14 Issue 3, March 2025 | Pages: 540 - 544 | India
A Practical Approach for Studying the Impacts of a Queuing Model to Enhance Restaurant Service
Abstract: In the restaurant business, effective queue management is essential for increasing client happiness and boosting profits. This study describes a queuing model created for a restaurant to enhance the system and reduce client wait times. The model simulates and analyses the queuing dynamics in the restaurant environment by taking into account a variety of variables, including arrival rates, service times, and customer behaviour. This paper makes an effort to show that, when considered in a real-world setting, queuing theory conforms to the model. We obtained the information from Venus, a dining establishment in Bhubaneswar, Odisha. By the application of Little's law and the M/M/1 queuing model, we have produced significant metrics such as arrival rate, service rate, utilization rate, waiting time in the queue, and the rate of prospective clients departing.
Keywords: Queue, arrival rate, service rate, Poisson distribution, exponential distribution
How to Cite?: Dr. Mamata Kuila, Aiswarika Sahoo, "A Practical Approach for Studying the Impacts of a Queuing Model to Enhance Restaurant Service", Volume 14 Issue 3, March 2025, International Journal of Science and Research (IJSR), Pages: 540-544, https://www.ijsr.net/getabstract.php?paperid=SR25308101536, DOI: https://dx.doi.org/10.21275/SR25308101536