Development and Evaluation of a Technology-based Barangay Management System

Dr. John C. Amar

Abstract: This study aims to develop a Barangay Management System (BMS) utilizing ISO 25010 standards, evaluating functional suitability, reliability, usability, security, and performance efficiency. A developmental research approach was applied, involving 30 respondents from barangay officials and staff. Data was collected through structured interviews and evaluated using weighted mean and Likert scale analysis. The findings indicate that the system is highly effective in improving barangay operations, streamlining administrative processes, and enhancing service delivery. Respondents strongly agreed on the system?s usefulness in all measured attributes. These results suggest that the developed BMS can significantly contribute to more efficient local governance and service management.

Keywords: Barangay Management System, e-Governance, local government technology, ISO 25010 evaluation, administrative automation