Automating Monitoring and Incident Management with Prometheus, Grafana, and Google Cloud Pub/Sub

Mohit Bajpai

Abstract: This paper presents a comprehensive approach to automating the monitoring and incident management of a technical system using Prometheus, Grafana, and Google Cloud Pub/Sub. The proposed solution enables efficient data collection, analysis, and visualization of system metrics, coupled with automated ticket creation. This streamlined approach aims to enhance incident management, allowing for faster detection, diagnosis, and resolution of issues. The integration of these technologies creates an intelligent monitoring system that can detect anomalies and respond proactively through automated ticketing, improving operational efficiency and customer satisfaction. The automation of incident management reduces response time to critical system failures and enhances the overall stability of cloud platforms by enabling continuous monitoring and rapid alerts through established metrics and visual indicators.

Keywords: Prometheus, Grafana, Google Cloud Pub/Sub, Monitoring, Incident Management, Automation