Chat Bots for Social Services: A New Way to Reach Constituents
Abstract: Social agencies worldwide are critical in supporting needy populations. This support could be related to Income or Medicare. Social agencies need to guide citizens on what could be a road - to - recovery model for their respective needs. At present, there is a gap in providing such guidance to citizens. This paper covers the role of a Chat Bot-a Generative AI real - time assistant that could provide satisfactory responses without hours of waiting on call or response to applications.
Keywords: Chatbot, Client Management, System Integration, Task Management, Health and Human Services, Social Agencies
How to Cite?: Deepika Rikhi, "Chat Bots for Social Services: A New Way to Reach Constituents", Volume 12 Issue 10, October 2023, International Journal of Science and Research (IJSR), Pages: 2199-2200, https://www.ijsr.net/getabstract.php?paperid=SR24810082300, DOI: https://dx.doi.org/10.21275/SR24810082300