Modernizing Business Correspondence Systems: Key Steps for Building Scalable and Efficient Software with BPR

Vijayasekhar Duvvur

Abstract: Business Process Reengineering (BPR) is a systematic approach to improving an organization's underlying processes and structures by rethinking existing procedures and workflows. This scholarly article explores the application of BPR in the modernization of legacy forms, focusing on how organizations can efficiently transition from outdated, paper - based forms to streamlined, digital processes. Through BPR, businesses can enhance efficiency, reduce costs, and improve service delivery, thereby achieving significant operational improvements. The paper outlines key steps for implementing BPR in form modernization and presents theoretical and empirical insights supported by academic literature.

Keywords: BPR, Business Process Reengineering, Legacy Forms, Digital Transformation, Process Improvement, Workflow Automation, Cost Reduction, Traceability