International Journal of Science and Research (IJSR)

International Journal of Science and Research (IJSR)
Call for Papers | Fully Refereed | Open Access | Double Blind Peer Reviewed

ISSN: 2319-7064


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Research Paper | Information Technology | United States of America | Volume 13 Issue 4, April 2024 | Rating: 5.2 / 10


The Transformative Effects of Digitalization on I. T Organization and Leadership

Rakesh Singh [2]


Abstract: The rapid advancement of digital technology has resulted in a significant transformation of the organizational structure and leadership dynamics inside IT organizations. The evolution of organizational structures toward more flexible and agile configurations is a noteworthy feature of this change. Traditional hierarchical systems are being replaced by flatter, cross - functional setups that foster innovation and collaboration across diverse teams. This fundamental shift is motivated by the need to act fast to take advantage of new opportunities and adapt to the ever - changing digital environment. In addition to bringing about structural changes, digitalization has also caused a cultural shift in IT organizations, with a stronger emphasis on data - centricity. Data, which is increasingly recognized as a strategic asset, powers innovation and decision - making. IT leaders must spearhead this culture shift, promote employee data literacy, support data governance frameworks, and apply advanced analytics to glean actionable insights. Additionally, because of digitalization, customer - centricity has become even more important in IT organizations. In addition to promoting initiatives like customer journey mapping, user experience design, and feedback systems, IT directors are in charge of making sure that technical advancements keep up with the shifting demands and expectations of end users. By prioritizing the customer expertise, IT organizations may increase customer satisfaction, foster brand loyalty, and gain a competitive edge in the digital marketplace.


Keywords: Digitalization, Cloud Computing, Cyber security, Organization Change Management, Digital Transformation, Digital Strategy, Leadership & Strategic Human Resource Management


Edition: Volume 13 Issue 4, April 2024,


Pages: 1487 - 1496


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