Status and Trends of Digital Payments in Jharkhand Post-Demonetization

Amar Kuldeep Guria

Abstract: This dissertation explores the status and trends of digital payments by investigating the factors that influence adoption and usage rates across various demographics, particularly within the healthcare sector. Employing a mixed-methods approach, the research synthesizes comprehensive quantitative data on transaction volumes, user demographics, and technological access with qualitative insights into consumer attitudes towards digital payment systems. The findings reveal a significant correlation between technological proficiency and the willingness to adopt digital payment solutions, with notable disparities among age groups and income levels. Specifically, younger demographics exhibit higher adoption rates, while older adult?s express concerns regarding security and usability, impacting their engagement with digital payments. This study underscores the critical role of understanding demographic nuances in fostering widespread acceptance of digital payment technologies, particularly in healthcare, where seamless transactions can enhance patient experience and operational efficiency. The implications of these findings extend beyond mere transactional convenience; they suggest that tailored educational initiatives and user-friendly technologies are essential for increasing digital payment adoption among diverse populations. As the healthcare sector increasingly integrates digital payment systems, these insights provide valuable guidance for policymakers and providers aiming to optimize service delivery and improve accessibility. Ultimately, this research contributes to the broader discourse on digital finance, offering strategic recommendations that can shape the future of financial transactions in healthcare and potentially throughout various other sectors.

Keywords: Digital Payments, Technology, Cash, Finance