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Research Paper | Human Resource Development | India | Volume 12 Issue 6, June 2023

Comparative Analysis of Competitive Advantage and Challenges in BPO Sectors: Special Reference to Drug Abuse and Family Fighting

Dr. Om Prakash Chowdhury ^[2]

Abstract: Current environment is the business environment as it is bringing forth the corporate headway in the nation. BPO segment is additionally turning into its piece. It is positioned as the most ideal wellspring of work for the adolescents. In India, relatively 70% of the aggregate adolescent population is doing work in the BPO. Work stress is characterized as the hurtful physical and emotional responses that happen when work necessities don't coordinate the worker's capacities, resources, and requirements. Especially more consideration given to the Business Process Outsourcing (BPO). In present world, BPO undertaking is expanding in Business dependent on their customer. In this circumstance employee must lift up their vitality and job in this association, and they befuddled to do in their job. It prompts stress, strain, and anxiety to the employee. So this paper reveals the reason which give a mentally as well as physical problems as a effect of occupational stress among BPO Workers. This paper also deals with the management criteria and techniques to control stress among the workers of BPO.

Keywords: Working, Stress, Environment, BPO, Workers, Employers

Edition: Volume 12 Issue 6, June 2023,

Pages: 1731 - 1737