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Case Studies | Tourism | Mexico | Volume 11 Issue 7, July 2022

Impact of COVID-19 on Tourism Service Providers in Acapulco

Jorge Enrique Munoz Sanchez | Ma. Elvia Chavarria Solis | Teresa de Jesus Rivas Perez | Celeste Alejandria Munoz Alvarez

Abstract: This document analyzes and describes the effects that the Covid-19 pandemic has had on Acapulco tourist service providers (TSP), the objective of the research is also to know and describe how they faced its impact in labor, economic terms, the types of support received by the government, the percentage of collaborators who were affected by the disease, jobs lost, man-hours lost and the percentage of infected tourists in tourist businesses. At the time of writing these lines, officials of the local and state tourism administration were consulted to know data on the subject without obtaining a positive response on studies or research that would allow us from the governmental sphere to know more about the effects that the TSP had. The study focused specifically on knowing the opinion on a non -probabilistic sample for the convenience of 50 of the TSP of a population of approximately 500 tourist service providers located in the tourist area of the port, by applying the data collection instrument As is the questionnaire, the investigation is of a descriptive type, some of the findings were that the pandemic affected the tourism sector as a whole for two days in which its hotel occupancy closed at zero.

Keywords: Tourism, Pandemic, COVID-19, affectations, jobs

Edition: Volume 11 Issue 7, July 2022,

Pages: 848 - 857