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Review Papers | Psychology | Philippines | Volume 11 Issue 3, March 2022 | Rating: 4.9 / 10

What We Know about Mental Tolling in the Workplace: A Literature Review

Kristine Lira M. Ranjo

Abstract: The paper analyses literature and studies on the mental tolling phenomenon in the workplace, particularly as it applies to BPO industry. The insights gained can help manager and supervisor to do better in managing the phenomenon effectively and in their respective workplace context.

Keywords: Menta Tolling, Mental Health, BPO, Supervisor

Edition: Volume 11 Issue 3, March 2022,

Pages: 739 - 742