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Research Paper | Economics & Management | Croatia | Volume 11 Issue 11, November 2022
Lifelong Learning and Soft Skills Competencies as Competitive Advantage of Service Organizations in the Knowledge Economy
Abstract: Organizations are increasingly looking for ways to gain an edge in a rapidly developing knowledge economy. One way to help employees keep up with the latest changes in the industry is to invest in their lifelong learning and soft skills development and to foster a culture of learning. This paper aims to assess the impacts of lifelong learning and soft skills development on service organizations' competitive advantage in the knowledge economy. The research will be done by reviewing literature on critical concepts related to lifelong learning and soft skills in the knowledge economy in general and in the service industry or organizations.
Keywords: lifelong learning, soft skills, service organizations, knowledge economy, competitive advantage
Edition: Volume 11 Issue 11, November 2022,
Pages: 941 - 943