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Review Papers | Health and Medical Sciences | Vietnam | Volume 11 Issue 1, January 2022

Satisfaction Level of Health Worker with Work in Health Facilities in Vietnam: System Overview Study, Peroid 2006-2021

Ly-Tran Thi | Cong Cung-Van ^[2] | Tuan Nguyen-Anh | Dung Dao-Van ^[2]

Abstract: Purpose: The study was to confirm the satisfaction level and related factors of medical staff with work in health facilities. Design / Methodology / Approach: Systematic review through searching, synthesizing and analyzing 28 studies published in peroid 2010-2020. Findings: The satisfaction level of medical staff is quite high (satisfaction rate is over 50%, average score is over 3.0). Factors with high satisfaction rates include: Relationship with leaders, colleagues (61, 3%-88, 6%); Opportunities for learning and advancement (55.6%-82.5%) and job position (81.8%-93.3%). Factors with not high satisfaction rates include: Salary (16.7%-31.11%); Non-salary (25.1%-42.3%); Management mechanism (20.3%); Facilities (23.7%-50.4%) and suspicion (26.8%-40%). Factors that are not/least related include: age, sex, living area. Related factors: social relationships and mechanisms for management and operation of the unit. Originality/value/implication: A systematic review to provide general information on the the satisfaction level and related factors, analysis of strengths, weaknesses and deficiencies that need to be supplemented for further studies on this issue.

Keywords: Satisfaction of Health workers; Related factors; Systematic review, Public Health, Vietnam

Edition: Volume 11 Issue 1, January 2022,

Pages: 236 - 241