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Research Paper | English Language and Literature | India | Volume 10 Issue 11, November 2021

The Role of Interpersonal Communication Skills in Human Resource and Management

Aleena Ansari

Abstract: Interpersonal communication skills have become the need of the hour in the current scenario. Individuals must be adept at getting their point across without offending or hurting anyone. Organizations seek those individuals who possess technical and interpersonal communication skills for all the business requires their employees to communicate within the organization and outside the organizations to carry out various functions related to the job. This study illustrates the key interpersonal communication skills and their role in the human resource and management area. The methodology adopted was a qualitative survey consisting of open and close - ended questions. The findings suggested that the domains of HR and management have similar interpersonal communication skills. The current curriculum in educational institutions is not at par with the needs of the students. Thus, it needs to be revised to include courses on IPCS.

Keywords: Interpersonal communication skills; Human resources; Management; ESL; EFL

Edition: Volume 10 Issue 11, November 2021,

Pages: 916 - 922