Integrating PEGA with IoT: Enhancing Data-Driven Decision Making in Smart Cities

Tejesh Reddy Singasani

Abstract: In the constantly evolving urban environment, smart cities are the epitome of technological convergence that serves one basic purpose: to enhance the lifestyle of their citizens. The Internet of Things (IoT) and decision-making platforms such as PEGA are a fascinating match that presents the perfect opportunity to perform finally enhanced data-driven decisions. In this paper, we present how integration of PEGA with IoT infrastructure can be a steppingstone towards ultra efficient real-time decision making in smart cities. By combining IoT's data collection in mass, and PEGA's process automation and decision rules, cities can more effectively respond to a changing landscape pivoting resource, change processes or better provisioned urban services.

Keywords: Internet of things (IOT), PEGA, smart Cities