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Research Paper | Health and Medical Sciences | India | Volume 9 Issue 5, May 2020

Comparative Assessment of Discharge Procedure of Tertiary Hospitals with Respect to Guidelines of NABH

Dr. Akanksha Agrawal | Dr. Piyush Kant Pandey

Abstract: NABH defines discharge as a process by which a patient is shifted out from the hospital with all concerned medical summaries ensuring stability. Discharge process in hospital is one of the protracted procedures. Time taken in discharge procedure by various hospitals is an important indicator of quality of care and patient satisfaction. The study was observed by total number of 60 % and 40 % patient that are taken from the General medicine and General surgery department side comparing with NABH AAC 13 & 14. In time motion study as we know it is a straight and steady observation of a task, using a various parameter like stopwatch, video so that we can record time taken for the procedure. study was implemented in a hospital of 300 bedded in Pune city, in which 300 are the patient’s number for studying discharge process in it. Also, the study has been managed on 270 patients admitted at a multispecialty hospital, Ludhiana to compare flow of discharge process with NABH criteria or standards. Shows that the time taken for procedure when we compared to NABH standards are much larger than it. We recommended an appropriate change should be considered for the further improvement.

Keywords: Discharge process, NABH standards, Comparative assessment, TAT, Patient Satisfaction

Edition: Volume 9 Issue 5, May 2020,

Pages: 1346 - 1351