Satisfaction Survey of Patients Treated at the Joint Prosthesis Service of the Dental Consultation and Treatement Center, CCTD, of Casablanca, Morocco

A.Chafii, A. Mouhibi, K. Insaf, S. Aitissa, A. Andoh

Abstract: Respect for patients' needs and wishes is central to all health systems with patient satisfaction increasingly being used as a measure of quality of care. Every patient expects to be treated according to current scientific data and in the most humane reception and care conditions possible.1, 8 The main objectives of our study were: To evaluate the satisfaction level of the patients treated at the joint prosthesis service of the Dental Consultation and treatement Center, CCTD, of Casablanca, with regard to: Reception, care, care environment, communication, information and interpersonal relationship.14, 15 To deduct, based on the results, recommendations to improve our services for better care.

Keywords: Joint Prosthesis Service, Dental Consultation