Downloads: 65 | Views: 106
Masters Thesis | Business Administration | Kenya | Volume 9 Issue 11, November 2020
Influence of Tendering Process on the Performance of Public Institutions
Abstract: The purpose of the study was to determine the influence of tendering process on the performance of public institutions in Rwanda. A Census using a structured questionnaire was conducted on 43 procurement officers from 10 Rwanda public institutions. Data collected was processed and analysed for descriptive and inferential statistics. The study found out that Supply of goods and services on quality assurance had an influence on the performance of public institutions. On the other hand, the study confirmed that only a minority supported the fact that the ability of a supplier to deliver quickly improves the performance of public institutions. Similar findings were confirmed for whether High quality goods variability is a major reason for an organization inability to achieve procurement goals and hence affect the performance of public institutions. The study further confirmed that Product Quality Assurance is significantly correlated to the tendering process performance (r=0.522, p<0.01). This implies that the increasing the Product Quality Assurance in this case public institutions would result to increased performance of the public institutions. The study therefore concludes that observance of ethical practices in the tendering process enhances delivery of quality products and hence improves the performance of public institutions. Based on the findings it imperative for all public institutions in Rwanda to adhere to the recommended ethical practices in procurement for improved performance.
Keywords: Quality, Tendering process, Performance Public Institutions
Edition: Volume 9 Issue 11, November 2020,
Pages: 1292 - 1297