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Review Papers | Information Technology | Malaysia | Volume 3 Issue 9, September 2014

Factors Influencing Knowledge Sharing in Organizations: A Literature Review

Ammar Dheyaa Noor ^[2] | Hayder Salah Hashim | Norashikin Ali ^[2]

Abstract: This article reports on the literature associated with knowledge sharing success. Studies reveal a number of factors, which influence the success of knowledge sharing among employees in organizations. The review highlights that the factors contributing to the success of knowledge sharing have been identified as organizational, individual and IT related factors. Based on the review, the conceptual model is proposed, which consists of three main constructs namely organizational factors (Organizational Support, Trust, Organizational Culture, Reward System, Organizational Structure), individual factors (Self-Efficiency, and Subjective Norm), and IT related factors (Information System, Technical Infrastructure, and Usage of Social Media). It is suggested that the empirical study be conducted using the proposed conceptual model.

Keywords: Knowledge sharing, Factors, business organizations

Edition: Volume 3 Issue 9, September 2014,

Pages: 1314 - 1319