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Research Paper | Management | India | Volume 4 Issue 11, November 2015
Indian Aviation Sector: As a Growing Service Sector in Indian Economy
Abstract: The problem of this research project is to find out whether Airlines has superior services than all other sectors in India. It should answer the questions about the services of airlines. The Indian aviation industry is one of the most talked about aviation industries in the world. The major reason behind this interest is its liberalisation. After the latter move, Indian airline passengers began enjoying the benefit of choice because Indian carriers quadrupled in number. As if that was not enough, the country recorded a twenty two percent increase in passenger traffic. (Gramaticas, 2007). In the past, the Indian aviation industry was state owned. This meant that airline carriers could not operate under the laws of the free market. Consequently, the government decided to liberalise this industry by encouraging privately owned airlines to join this lucrative sector. The industry has registered a high entry of numerous low cost airline providers. Only twenty five percent of the domestic market shares belong to government owned companies. The other percentage is by private airlines.
Keywords: Indian Aviation Industry, Airlines, liberalisation, Sectors, domestic airlines, customer satisfaction, growth
Edition: Volume 4 Issue 11, November 2015,
Pages: 766 - 768