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Research Paper | Management | Volume 15 Issue 5, May 2026 | Pages: 692 - 696 | India
Leadership Communication and Employee Performance During Health Crises: Evidence from Delhi Hospitals
Abstract: This research examines the role of leadership communication on the performance of healthcare workers at hospitals in Delhi amid health emergencies. It especially focuses on the impact of clarity, frequency, and emotional support from leaders on employee performance. A mixed-methods strategy was used to gather data during the COVID-19 pandemic. This included conducting quantitative surveys and qualitative interviews with clinicians from five major hospitals. Preliminary results indicate a significant correlation between effective leadership communication and improved employee performance, including higher morale, better adherence to safety protocols, and enhanced patient care outcomes. These findings highlight the critical role of leadership communication in crisis situations and suggest a need for targeted communication training for healthcare leaders.
Keywords: Leadership Communication, Employee Performance, Health Crises, Healthcare Management, Crisis Communication, Hospital Administration, Delhi Hospitals
How to Cite?: Pushpa Gupta, "Leadership Communication and Employee Performance During Health Crises: Evidence from Delhi Hospitals", Volume 15 Issue 5, May 2026, International Journal of Science and Research (IJSR), Pages: 692-696, https://www.ijsr.net/getabstract.php?paperid=MR26510205028, DOI: https://dx.dx.doi.org/10.21275/MR26510205028