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Research Paper | Information Technology | India | Volume 11 Issue 5, May 2022

Online Shopping - Profitable or Not

Kuldeep Subhash Parab

Abstract: This research tackles the issue of shopping experiences in an online environment. This paper intends to examine online shopping experiences from three aspects: the physical, ideological and pragmatic dimensions. The results highlighted the three proposed dimensions and underline as core issues online trust (or mistrust), age and online social inter actions with friends. An online shopping system that permits a customer to submit online orders for items and/or services from a store that serves both walk-in customers and online customers. The online shopping system presents an online display of an order cut off time and an associated delivery window for items selected by the customer. The system accepts the customer's submission of a purchase order for the item in response to a time of submission being before the order cut of time. The online shopping system does not settle with a credit supplier of the customer until the item selected by the customer is picked from inventory but before it is delivered. Therefore, the customer can go online and make changes to the order. In addition, available service windows are presented to the customer as a function of customer selected order and service types and further, the order picking is assigned in accordance with a picker's preference. When ordering goods, many shopping systems provide a virtual shopping cart for holding items selected for purchase. Successive items selected for purchase are placed into the virtual shopping cart until a customer completes their shopping trip. Virtual shopping carts may be examined at any time, and their contents can be edited or deleted at the option of the customer. Once the customer decides to submit a purchase order, the customer may print the contents of the virtual shopping basket in order to obtain a hard copy record of the transaction.

Keywords: online shopping experience, shopping behavior, trust, privacy, appropriation

Edition: Volume 11 Issue 5, May 2022,

Pages: 1434 - 1438