International Journal of Science and Research (IJSR)

International Journal of Science and Research (IJSR)
Call for Papers | Fully Refereed | Open Access | Double Blind Peer Reviewed

ISSN: 2319-7064


Downloads: 120 | Views: 205

Research Paper | Human Resources | Kenya | Volume 8 Issue 10, October 2019 | Rating: 7.1 / 10


Influence of Educational Diversity on Workforce Productivity of Co-Operative Bank of Kenya

Anne Kakenya | Dr. Rose Litunya Ph.D


Abstract: The world's increasing globalization requires more interaction among people from diverse cultures, beliefs, and backgrounds than ever before and the issue of educational diversity has been a challenge where only a few organization have come up with strategies that are practiced reducing their impacts on productivity and embrace individuals irrespective of their variety. Upon considering challenges faced by the workforce, this study aimed to determine the influence of educational diversity on Workforce productivity in the banking sector in Kenya with a case study of Co-operative Bank of Kenya. The study adopted a descriptive and correlation design where employees at different levels of the organization were considered and the population of the study was 825 employees in head office and a sample size was 83 purposively chosen and were deemed to be of good representation to all the departments in the organization, the tool used was Questionnaire and the model of the analysis was linear regression analysis, tool was SPSS version 24.0 the findings were deemed to be of great use to different group of people including scholars, policymakers among others. The results revealed that the organization does not ensure all age groups involved in the workplace. The organization delegates jobs to employees sharing the same generation; thus, employees are not motivated, and they don't work hard to improve their productivity at the workplace. The Organization feels better working with the younger generation since they are more creative, adapt faster to the new technology, and can innovate new things more quickly as opposed to older people. When asked if dissimilarity in gender leads to ineffectiveness among the employees within the organization. Educational background was seen as an element bringing diverse experience, and enhances productivity in the organization as each colleague possessed some educational qualifications. . The study recommends further studies on the influence of educational diversity on Workforce productivity in Non – Governmental Organizations and manufacturing firms where diversity has been experienced over the years for this will boost their productivity.


Keywords: influence, educational diversity, Workforce productivity, Co-operative Bank, Kenya


Edition: Volume 8 Issue 10, October 2019,


Pages: 928 - 932


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