Business Skills of Hotel and Restaurants Managers / Owners in Northern Philippines

Edlyn Narag, Lourdes Judy Luyun, Mark Anthony Soriano

Abstract: The purpose of this study is to identify the prevailing skills of the hotels’ owners and the ones that need to be improved or learned making used of descriptive-correlational research. The respondents have a rating of highly equipped and shows no significant relationship between the level of business skills and their profile at an alpha of 0.05 except on trainings attended, years in the business and highest educational attainment. This is limited to the business skills of 40 managers/owners of hotels/restaurant in Tuguegarao City. It includes the Management skills, Interpersonal skills, Entrepreneurial skills, financial skills and Sales and Marketing Skills.

Keywords: Business, Skills, Owners, Hotel, Restaurants