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M.Tech / M.E / PhD Thesis | Mechanical Engineering | India | Volume 7 Issue 6, June 2018

Automotive Quality Management System

Deepti Chandok | Om Prakash Tiwari

Abstract: In supplying products and services, there are three fundamental parameters which determine the sale ability (Price, Quality and Delivery). Customers have need of goods & service of given quality to be supplied by or be accessible by a specified time and to be of a worth that reflects value for money. These are requirements of customers. An organization will continue to exist only if it generate and retains pleased clients and this will only be achieved if we proffer the sale of product to the client, meeting its desires and prospect as well as requirements. While price is function of cost, profit, margin and market force. Delivery of the product determines the Organization Efficiency but QUALITY is determined by the extent to which the product or service successfully serve the purposes of the user during usage (not just at the point of sale). Price and Delivery of the product are transient features but the impact of quality is sustained long after the attraction or the pain of price and delivery have subsided. The expression of this paper describes the IMPROVEMENT of a quality of a product with company Standard Of Procedure (SOP) to improve PRODUCTION and QUALITY.

Keywords: QMS Quality Management System, IATF 16949, Customer specific requirement, Audits

Edition: Volume 7 Issue 6, June 2018,

Pages: 1665 - 1667