Defining KPIS for an SME According to CMMI Dev 2 and MoProSoft

Raquel Contreras, Edith Vazquez, Alberto Portilla, Edmundo Bonilla

Abstract: A strategy whit much growth in the technological sector is the application of business intelligence (BI) to discover relevant aspects inside of the organization, this article that is developed as a knowledge base obtained in an SME in the technology sector certified whit the international standard CMMI and the Mexican standard MoProSoft, both destined for the assurance of quality and responsible for responsible for providing sufficient information to know the indicators of the projects developed, these indicators will give way to the formulation of KPIS that will be used later in the stages of ETL, Dataware and Exploitation of information for the complete implementation of BI.

Keywords: KPIS, BI, SME, CMMI, MOPROSOFT