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Research Paper | Nursing | Indonesia | Volume 6 Issue 2, February 2017

The Relationship between Emotional Intelligence of Head Room and the Management of Hospital Wards in Jayapura City

Nasrah | Agussalim ^[10] | Suriyani

Abstract: Emotional intelligence is very needed by a head room in managing an inpatient room. Based on the results of an interview at one of the nurses in the nursing Field HOSPITALS Abepura and PROVINCIAL HOSPITAL in Jayapura, that head of the inpatient room not optimal carry out its functions in accordance with standard operational procedures and complaints from some patients and families about the quality of nursing services are still lacking. This made us interested in researching the relationship of emotional intelligence head room with space management in hospital inpatient areas of the city of Jayapura. Aim is to know the relationship of emotional intelligence head room with space management in hospital inpatient areas of the city of Jayapura. Method the Research Design used in this research is descriptive research i. e. analytic with cross sectional approach. This research was conducted in October until December 2015, sampling using a total sample by the total number of samples as many as 36 people. Results of research using test chi square shows that there is a relationship between the emotional intelligence head room with space management of inpatient care in a hospital in Jayapura City region (p = 0.006). The results of this research show that the head of the Hospital room in Jayapura Region by 2015 that have high emotional intelligence tend to manage inpatient room with good as much as 62.5 %, higher than the head of the room who manage inpatient with less space as much as 37.5 %, while the head of the room that has low emotional intelligence tend to manage inpatient space with less categories as much as 91, 7 %. Conclusion there is a relationship between the emotional intelligence head room with space management in hospital inpatient areas of the city of Jayapura.

Keywords: emotional intelligence and management of the inpatient room

Edition: Volume 6 Issue 2, February 2017,

Pages: 1298 - 1306