International Journal of Science and Research (IJSR)

International Journal of Science and Research (IJSR)
Call for Papers | Fully Refereed | Open Access | Double Blind Peer Reviewed

ISSN: 2319-7064


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Research Paper | Business Management | Iraq | Volume 7 Issue 2, February 2018 | Popularity: 6.2 / 10


     

Classification of Customer Requirements Using the Kano Model - A Case Study at the Project of (Basmaya Residential City)

Mustafa Qusay Aboood, Dr. Fadhiela Salman Dawood


Abstract: The success of the projects is achieved by providing what customers want and using the Kano model helps to categorize the requirements of the customers, focus on the important requirement, and thus lead to achieving the goal of the projects is to win the satisfaction of customers.


Keywords: Kano Model, Classification of Customer Requirements


Edition: Volume 7 Issue 2, February 2018


Pages: 387 - 392



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Mustafa Qusay Aboood, Dr. Fadhiela Salman Dawood, "Classification of Customer Requirements Using the Kano Model - A Case Study at the Project of (Basmaya Residential City)", International Journal of Science and Research (IJSR), Volume 7 Issue 2, February 2018, pp. 387-392, https://www.ijsr.net/getabstract.php?paperid=ART20179969

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