A Literature Review of Knowledge Management: History, Concept, and Process

Riyadhi Fernanda, Madihah Salwa

Abstract: The rapid development of science and technology today, making organizational management to face challenges and keep innovating. One of the areas in management field that develops in its implementation is knowledge management. In this paper, we will describe the knowledge management which includes history, concept, and process. Understanding knowledge management can be concluded as the management of intellectual property owned by members of the organization and will be utilized for achieving competitive advantage for the organization. The principal process that will be the conclusion in this article is creating knowledge, processes knowledge, distributing knowledge, and using knowledge.

Keywords: Knowledge management, organization, intellectual property