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Research Paper | Medicine Science | India | Volume 3 Issue 2, February 2014

Patient's Satisfaction with Nursing Care Provided in Selected Areas of Tertiary Care Hospital

Mahadeo Shinde ^[26] | Kavita Kapurkar ^[3]

Abstract: Objectives- To assess the level of patients experiences and satisfaction with nursing care. And to correlate patients satisfaction with nursing care and their experiences. MethodologyDescriptive cross sectionalevaluatory survey approach was used at tertiary care hospital.100 patients were selected from medical surgical and Obstetrics and Gynecologydepartment. FINDINGSMajority 38 % of medical patient while 44 % from surgical were in the age group of 59 years and above and 89 % were from Obstetrics and Gynaecology department. hospital stayed 5 to 7 days. Majority of patients 61 % in Obstetrics/Gynaecology, 73 % in Medicine, and 61 % in Surgery were moderate experiencewith nursing care. Majority 65 % of patients from Obstetrics/Gynaecology and Medicine, 64 % in Surgery were moderately satisfied with nursing care. Patient; s experience with nursing care from ObstetricsGynecology, Medicine, and Surgery ward was similar. Patients satisfaction with nursing care was significantly high satisfaction with nursing care was found in surgical patients as compare to Obstetrics/Gynecology and medical patients.

Keywords: patients satisfaction, nursing care, tertiary care hospital

Edition: Volume 3 Issue 2, February 2014,

Pages: 150 - 161