Factors Affecting Performance of Private Security Firms in Nairobi County, A Case Study of G4S Security Services (K) Ltd

Kaguru, K. G, Kepha Ombui

Abstract: This study investigated the factors affecting performance of private security companies in Nairobi County using a case of the G4S (K) Limited. The study used a descriptive research design and purposively sampled 70 respondents from the top management employees in the key sections G4S Security Services Ltd. The findings show that G4S operates in a sector with no regulatory framework and therefore Kenya should develop a PSC regulatory framework since this affects the performance of PSCs to a great extent. The study recommends all states should develop a national policy on the regulation of the private security sector as well as its rapport with the state security providers. A better regulated private security industry could possibly improve security conditions in Kenya besides creating more opportunities for employment.

Keywords: Private Security, Private Security Company, Regulatory Framework