International Journal of Science and Research (IJSR)

International Journal of Science and Research (IJSR)
Call for Papers | Fully Refereed | Open Access | Double Blind Peer Reviewed

ISSN: 2319-7064

Open Citations

Customer Relationship Management in Indian Commercial Banks

Monal Deshmukh

6 Open Citations
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Last updated: 2026-10-03 17:13:37

Citing Works

Enhancing Customer Engagement in the Digital Era: Innovative Approaches for CRM Implementation in the Indian Banking Sector

V Geetha

Shanlax International Journal of Management · 2024

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A Framework for Successful CRM Implementation in Indian Banking Sector

Pawan Kumar Gupta

International Journal of Engineering and Management Research · 2023

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A BUSINESS-BANKING PERSPECTIVE ON THE ROLE OF DIFFERENT CRM LEVELS IN SATISFACTION AND PRODUCT OWNERSHIP

Petrus Benjamin Wiese, Yolanda Jordaan, Adré N. Schreuder

BUSINESS EXCELLENCE AND MANAGEMENT · 2022

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Bank Customer’s Credit Score Prediction Using Feature Selection and Data Mining Algorithm

Durgesh Kumar Singh, Noopur Goel

Advances in intelligent systems and computing · 2021

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An Analytical Study of Customer’s Satisfaction Level of Different Gender from CRM Process and Customer Care Cell in Banks.

Dipin Mathur

IOSR Journal of Business and Management · 2013

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The role of multi-level customer relationship management in satisfaction and cross-selling in the South African business-banking sector

Petrus Benjamin Wiese

UpSpace Institutional Repository (University of Pretoria) · 2013

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