International Journal of Science and Research (IJSR)

International Journal of Science and Research (IJSR)
Call for Papers | Fully Refereed | Open Access | Double Blind Peer Reviewed

ISSN: 2319-7064

Open Citations

Enhancing Social Customer Relationship Management by Using Sentiment Analysis

Mona Mohamed Nasr, Essam Mohamed Shaaban, Ahmed Mostafa Hafez

2 Open Citations

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Last updated: 2026-10-06 01:46:40

Citing Works

Leveraging Sentiment Analysis of Consumer Feedback for Data-Driven CRM in Digital Game Ecosystems

Suvam Poddar, Ankit Deepansh, G Poornalatha

IEEE Access · 2026

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Customer Relationship Management in an Era of Digital Disruption and Business Model Evolution

Kazuo Adachi, Ryo Sato

Journal of Enterprise and Business Intelligence · 2023

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