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Research Paper | Economics & Management | Vietnam | Volume 9 Issue 3, March 2020

Turnover Intention Influencing Factors of Employees: An Empirical Study of Commercial Joint Stock Bank in Vietnam

Nguyen Van Thuy

Abstract: This research was conducted to analyze factors examined employees? turnover intent at commercial banks. Survey data from 306 employees who are working in the SME sector in the Southern region of Military Commercial Joint Stock Bank. The study results show that three factors: training and development policies, salary satisfaction, and pressure of work affect employees' turnover intention their jobs. Research has also shown that co-worker relationships and personal stress do not reflect the employee's intent turnover. Thus, in order to maintain and retain employees of SMEs, bank managers need to focus on employee development and career development policies, and build up effective performance evaluation policies from which remuneration is commensurate with achievements and tasks. In addition, it is also necessary to consider adjusting the work pressure because with the sales pressure assigned in the current period when feeling overwhelmed, employees tend to quit to find the right environment in the balance between work and life.

Keywords: Turnover intention, Train and development, Compensation policy, Work pressure

Edition: Volume 9 Issue 3, March 2020,

Pages: 842 - 849

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