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Research Paper | Management | Kenya | Volume 3 Issue 10, October 2014

Effects of Organizational Culture on Sustainable Competitive Advantage in State Owned Corporations in Kenya: A Case of Postal Corporation of Kenya

Chepngeno Florence K. | Wagoki Juma ^[2] | Okello Barrack

Abstract: Organizational culture and sustainable competitive advantage are crucial elements in any organization regardless of its size. It is a matter of concern that many of the state owned corporations in Kenya have continued to shrink in their business. The study sought to establish the effect of organizational culture on sustainable competitive advantage in Kenyas state corporations. The study took place amongst the middle level managers in Postal Corporation of Kenya. The study variables included organizational values and sustainable competitive advantage. The study adopted descripto-explanatory research design. The census method was employed since all members of the target population participated in the study. The target population comprised of 47 middle level managers of the Postal Corporation of Kenya working in Nairobi, Rift Valley and Nyanza regions. A structured questionnaire was used to collect primary data. Validity and reliability of the research instrument was determined through pilot testing prior to conducting the main study. Validity was determined by seeking expert judgment of University supervisors while the reliability was tested by use of Cronbach alpha coefficient where all variables returned a coefficient greater than 0.7. The collected data was analyzed descriptively and inferentially and the findings were presented in form of tables. It was established that organizational values affected sustainable competitive advantage of Postal Corporation of Kenya this was due to the findings that, organizational values returned a weak, positive and statistically significant correlation with sustainable competitive advantage (r = 0.334; p < 0.05). It is recommended that, Postal Corporation of Kenya (PCK) should uphold organizational culture by ensuring that there is consultation amongst the stakeholders before the management makes any key decisions, since the foregoing was established to be key in ensuring sustainable competitive advantage of the corporations.

Keywords: Competitive advantage, organizational culture, organizational values, PCK, strategic intent

Edition: Volume 3 Issue 10, October 2014,

Pages: 2354 - 361

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