International Journal of Science and Research (IJSR)

International Journal of Science and Research (IJSR)
Call for Papers | Fully Refereed | Open Access | Double Blind Peer Reviewed

ISSN: 2319-7064


Downloads: 123

M.Tech / M.E / PhD Thesis | Management | Turkey | Volume 8 Issue 12, December 2019


Impact of Statistical Measures of Quality on Business Projects Performance A Study in Istanbul - Turkey

Musa Mansor | Ali Kurt


Abstract: The purpose and aim of this research are to show and evaluate the relationship and the effectiveness between total quality management (TQM) Practices, Statistical Measures, and Financial, Innovation, and Operational performance respectively in business projects at firms. In addition to finding ways to improve the performance through focuses on how to use TQM Practices and Statistical Measures to improve the performance of business projects. Data were collected from 283 respondents in Istanbul, sample of Turkish firms based on the study model data were examined using the Statistical Package for the Social Sciences (SPSS) software by applying frequency distribution tables also bar charts of questionnaire (part A) and further correlation, R-Square, ANOVA and Regression Analysis for questionnaire (part B). Results show that the relationship between TQM Practices, Statistical Measures, and Performance (Financial, Innovation, and Operation) in the firms is positive. This study has analyzed through a descriptive approach that was used to study about the demographic profile of business in Istanbul, and TQM items have been developed to test the hypothesis. Five-point Likert scale questionnaire has been adopted for data collection, the reliability statistics of all items was 0.909 which is excellent, in order to measure the relationship among variables correlation a test was used, regression analysis R-Square interpretation, ANOVA was used to show the impact of TQM Practices on Financial, Operations, and Innovation Performance of the business projects. Statistical analysis also showed results and suggestions for this model.


Keywords: TQM, Statistical Measures, Financial Performance, Innovation Performance, Operation Performance, Business Projects


Edition: Volume 8 Issue 12, December 2019,


Pages: 1252 - 1264


How to Download this Article?

You Need to Register Your Email Address Before You Can Download the Article PDF


How to Cite this Article?

Musa Mansor, Ali Kurt, "Impact of Statistical Measures of Quality on Business Projects Performance A Study in Istanbul - Turkey", International Journal of Science and Research (IJSR), Volume 8 Issue 12, December 2019, pp. 1252-1264, https://www.ijsr.net/get_abstract.php?paper_id=ART20203602

Similar Articles with Keyword 'TQM'

Downloads: 104

Research Paper, Management, Jordan, Volume 4 Issue 5, May 2015

Pages: 3050 - 3054

The Continues Improvement and Its Role in Achieving the Competitive Strategies

Dr. Hamed Omar Abdalla

Share this Article

Downloads: 106

Case Studies, Management, Indonesia, Volume 3 Issue 11, November 2014

Pages: 2772 - 2775

Result Analysis of Total Quality Management Implementation Using Quality Manual to Achieve Raise on Service Excellence (ROSE) in PT. TLK Indonesia

Khairani Ratnasari Siregar [3]

Share this Article
Top