Rallabandi Srinivasu, G.V.S.R. Anjaneyulu
Abstract: The quality of education is everybodys concern today. The implementation of Total Quality Management (TQM) in education organizations enables market competitiveness, innovation, flexibility and financial potential. TQM enables better control of processes in planning, design, distribution and contributes to greater flexibility. Many organizations have achieved excellence and competitive lead by putting into practice TQM policy. Most of the principles of TQM can be implemented in the area of education and training. This paper highlights the essence of TQM and explains how educational institutions can improve the quality by implementing TQM principles. This paper gives an overview of the latest research in the area of TQM implementation in education and is to analyzing thoughts of the modern management paradigm and also explains how higher education institutions can improve the quality by implementing TQM principles.
Keywords: Total Quality management, Education, Knowledge management, Higher Education, Quality