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Research Paper | Business Management | Indonesia | Volume 8 Issue 3, March 2019

Measurement Tool for Testing the Intention to Use Automated People Mover System

Dhiya Najmilia Wibowo | Indrawati ^[18]

Abstract: Automated People Mover System is a transportation system mode which applies a driverless vehicle operated in a fixed certain area in order to move people automatically. As one of the busiest airports in the world, Soekarno-Hatta International Airport is the first airport in Indonesia to launch the Skytrain, as one of the Automated People Mover System. It connects three terminals and expected to improve service for passengers mobility, provide time-less accessibility and increase punctuality. Skytrain was launched in September 2017, but the users of it seems to be below of its capacity which around 29.5 %. To investigate the factors to this phenomenon, the research of the non-users intention is needed. This research used the modified model of the Unified Theory of Acceptance and Use of Technology 2 by Venkatesh at al. to explore and define the factors. Two variables-Anxiety and Perceived Security-are proposed to the model and a Price Value variable is dropped, finally, 8 variables and 43 items are formed. The variables and items were then tested to 30 respondents and the result showed that all variables and items are valid and reliable. Therefore, measurement tool can be used for further study.

Keywords: Automated People Mover System, Skytrain, Technology Adoption, Behavioral Intention, Modified UTAUT 2

Edition: Volume 8 Issue 3, March 2019,

Pages: 1613 - 1616

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