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Research Paper | Nursing | Pakistan | Volume 6 Issue 6, June 2017

To assess the Patient Satisfaction with Nursing Care in DHQ Hospital Faisalabad

Samaira Ghafoor

Abstract: Patients' satisfaction assists in the assessment of the nursing care competence. Results of study have revealed that satisfaction with nursing care is one of the best pointers of patients' satisfaction with nursing care and healthcare facilities. Nursing care is one of the major components in the patient care management. The main purpose of this study is to assess the patient's satisfaction with quality of nursing care through structured or unstructured interviews and discussion to assess patient's perceptions and response. It was a descriptive cross sectional study. Convenient sampling technique was used for this study, sample size was about 96. Data analysis show that patients are neither very satisfied nor very dissatisfied, they are dissatisfied due to various aspects such as shortage of nurses, non availability of beds, over burden of patients in wards which leads to delay in provision of nursing care to each patient as a result patients get dissatisfied with nursing and others health care services. As their expectations regarding nursing care are not met they never think to re-admit there. Government of Punjab and hospital administration should take meaningful step in order to overcome that issues as are discussed above shortage of nurses, patient's beds and strategies should be adopted to manage the over burden for improvement of nursing and health care services.

Keywords: Patients satisfaction, Quality of nursing care, shortage of nurses

Edition: Volume 6 Issue 6, June 2017,

Pages: 1881 - 1882

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